HIPERMART

Privacy Policy

Introduction

Hipermart Shopping Solution ("Hipermart" or "we") takes the privacy of your information seriously. This Privacy Notice outlines how we collect, use, and share personal information through our services. By using our services, you consent to the collection and processing of your data as described in this notice.

Please read this Privacy Notice carefully before using our products and/or services.

 

 

1. Definitions

  • Data: Personal information that can identify you, such as your name, contact details, and any other information that we collect through our interactions with you.
  • Data Protection Laws: Laws applicable to the processing of personal data, including the Information Technology Act, 2000 and its applicable rules.
  • Partners: Selected third parties such as Shoopy.com for platform development, Razorpay and Google Pay for payment processing.
  • Service Providers: Entities that process your data on our behalf under contract.
  • SPDI: Sensitive personal data or information as defined under applicable laws.

2. Data We Collect

We collect various types of personal information, including:

  • Contact details like your name, email address, and phone number.
  • Financial information for processing transactions.
  • Location data, accessed only with your consent, to verify eligibility for service and facilitate delivery.

3. How We Collect Data

  • Directly from You: When you register with us, purchase our products, or interact with our services.
  • From Third Parties: We receive information about you from partners such as Shoopy.com, Razorpay, and Google Pay.

4. Use of Your Data

We use your data to:

  • Provide and improve our services.
  • Process transactions and deliver products.
  • Communicate with you about offers and promotions.
  • Analyze and understand our customer behavior to enhance your shopping experience.

5. Sharing of Data

We share your data with:

  • Partners and Service Providers: To provide the services you have requested.
  • Legal and Safety Reasons: When required by law or to protect our rights and the safety of others.

6. Data Security

Data security is managed by our service provider, Shoopy.com, based in Noida, ensuring your data is protected using industry-standard measures.

7. Your Rights

You have the right to delete your account, which will remove your personal information from our records.

8. Changes to This Privacy Notice

We may update this Privacy Notice periodically. We will notify you of any significant changes via email and post the updated notice on our website.

9. Contact Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

  • Email: contact@hipermart.in

10. Grievance Redressal

For grievances related to privacy, please reach out to our grievance officer at:

  • Email: contact@hipermart.in